Moving Home with BT Moving Broadband to a New Home
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For new Full Fibre 900 with Halo 3+ customers that sign up for 24 months, £95.99 a month from month 25. Includes BT Virus Protect and a BT Smart Hub. For new Full Fibre 300 with Halo 3+ customers that sign up for 24 months, £89.99 a month from month 25. 4G speeds vary by location, coverage and demand. Plans for use in fixed location only. If you’re an existing BT Infinity customer, simply renew your existing contract and you’ll be given a discounted price for the Home Hub 5.
You can only access BT Sport in the UK. Includes HD content and Dolby Atmos on selected events, minimum line speed and compatible device needed. Maximum of 2 devices may be used simultaneously. For those who want everything TV has to offer and more.
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For new Fibre 250 with Halo3+ customers that sign up for 24 months. Price from month 25 currently £89.99 a month. For new Fibre 100 with Halo 3+ customers that sign up for 24 months. For new Fibre with Halo3+ customers that sign up for 24 months. Price from month 25 currently £80.99 a month.
With Extra Speed, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. This add on is valid from the moment you buy it and then runs on a 30 day rolling contract. Extra Speed is not available on BT Business Mobile plans. BT Sport HD- BT Sport HD service requires HD ready TV & cabling; Sky customers need a black Sky box. Available to new and existing non-HD BT Sport customers that watch BT Sport on Sky or BT TV with BT Superfast Fibre.
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BT Fibre speeds referred to are download speeds; speeds affected by various factors including distance from the cabinet, time of day and internal home wiring. If your line won't support our top speed, we'll offer the best speed available. We'll always offer the best available speed on your line.
If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub.. For new Fibre 1 customers that sign up for 24 months. Price from month 25 currently £34.99 a month.
Sites with 2+ plots, Commercial sites, Refurbished sites and Infrastructure only sites
If the Broadband and TV installation service cannot be provided for reasons outside our control you will not be charged. The Broadband installation service is a standalone service and separate from your contract for the BT Broadband Service. If you have BT Broadband or BT Mobile, you’ll have free access to more than 5 million BT Wi-Fi hotspots to keep you connected in the meantime.
Customers will be charged for any unreturned equipment if they decide to cancel. BT sends additional discs to guarantee a reliable Wi-Fi connection in every room of your home. We’ll send you up-to three discs to ensure a reliable Wi-Fi connection in every room of your home. If you still can’t get a reliable Wi-Fi connection around your home we’ll give you a one-off credit of £100 off your next BT bill.
How Do I Set It Up?
If you are providing a valid CAD file when prompted to provide a .pdf site or location plan you may upload the generic CAD Support Upload Document template instead. If you’ve spoken to a phone or broadband provider and they’ve said you can’t order this, please get in touch with us. We’ll do what we can to help. All BT broadband packages come with a complimentary BT Home Hub router to connect your devices to the internet. The latest model is the Home Hub 5 which is arguably one of the best routers available. So here’s what you need to know.
Just enter your postcode on the 'Start your order' page once you've chosen your package. Take us with you and get all your BT services up and running for the day you unpack. British Telecommunications plc is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on the London stock exchange. If a property is empty or defined as ‘not habitable’ by the local council, we can’t put any broadband infrastructure in place.
And if you go over your allowance, standard charges will apply. You can have a maximum of one for minutes and one for data at any one time. We won't transfer or refund UK Add-Ons. They're for your personal use and subject to BT Mobile Service terms and conditions. For new Full Fibre 900 customers that sign up for 24 months. £60.00 a month from month 25.
Available to existing BT Mobile SIM-Only or Family SIM customers. Payment is by direct debit and subject to credit status. UK calls to UK landlines and UK mobiles, standard UK texts and data within the UK. Speeds vary by location, coverage and demand. One minute minimum call charge. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call.
We’ll install a copper connection, but please use our fibre checkerto see if you can get FTTC. If you’d like a copper connection, please contact a broadband provider to order this (you’ll need to let them know that you’re building a new, single plot home). They’ll then organise for one of our survey officers to come to your site to agree how and when we can get broadband in place. You might have to pay for this. We moved into a new build property mid December and were advised by the developer that the property had been previously registered for a phone line installation. BT Broadband customers joining EE are entitled to one special offer per BT account.
If you have more than 11 plots, we’ll give you a rebate to pay for the physical build of on-site duct and chamber infrastructure. We only pay this when groundworks have been finished and we’ve checked they meet certain quality standards. Find out more about rebate payments. The date you plan to start work at the site, and when you want broadband to be available in your first property.
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